Poly Voyager 4245 Office Headset Convertible

 Freedom, comfort, and great audio quality

The Poly Voyager 4245 Office is an ultra-lightweight Bluetooth headset—just 21 g (≈ 0.75 oz)—designed for contact centers and professional environments where comfort, flexibility, and call quality matter most. This convertible model offers three wearing styles—earhook, headband, or neckband—in a single device, simplifying deployment and user choice. It supports dual- or tri‑connectivity, allowing you to connect simultaneously to a desk phone, PC/Mac, and mobile via Bluetooth 5.0 (profiles A2DP, AVRCP, HFP, HSP; codecs: CVSD, SBC, mSBC) with an expansive wireless range of up to 100 m (328 ft). Each 140 mAh lithium‑polymer battery delivers up to 5 hours of real talk time, 15 hours of listening, and up to 13 days standby, and because a second battery is included and can be swapped mid-call while charging, users effectively enjoy unlimited talk time.

The device features a dual-microphone boom with noise cancellation, wideband voice audio (50 Hz–7 kHz; multimedia up to 20 kHz), and SoundGuard Digital protection that limits audio peaks to 118 dBA. Voice alerts keep you informed of battery status, mute, and connection state in multiple languages. Certified for Microsoft Teams (in the “‑M” version with dedicated Teams button), it also works seamlessly with Zoom, Cisco, and other major UC platforms. Optional management via Poly Lens or Plantronics Manager Pro enables firmware updates, configuration customization, and centralized deployment analytics.

Key Features

Convertible Wear‑Style Versatility

The Voyager 4245 offers three wearing styles—over‑the‑ear, over‑the‑head, or behind‑the‑neck—so users can choose the most comfortable fit. This flexibility simplifies deployment in diverse workforces and eliminates the need to stock multiple headset types.

Unlimited Talk Time with Hot‑Swap Batteries

Designed for continuous use, this headset includes dual hot-swappable 140 mAh batteries that can be replaced mid-call, effectively delivering unlimited talk time. Visual and audible alerts notify when a swap is needed, ensuring zero interruption in communication.

Seamless Multi‑Device Connectivity

The headset supports simultaneous connections to three devices—desk phone, PC or Mac, and a mobile device via Bluetooth 5.0 (A2DP, AVRCP, HFP, HSP). It offers reliable roaming up to 100 m (328 ft) line‑of‑sight range, enabling users to walk around freely while staying connected.

Dual‑Mic Noise Cancellation and SoundGuard Protection

A dual-microphone boom with noise cancellation filters ambient office noise for the listener’s clarity. The built-in SoundGuard Digital safeguard ensures audio levels stay within safe limits (max 118 dBA), protecting hearing without compromising communication quality.

Certified for Microsoft Teams and UC Platforms

In the Microsoft Teams version, the Voyager 4245 includes a dedicated Teams button on the base for one-touch access, along with full compatibility with Zoom, Cisco, and other major unified-communications platforms. IT support across systems is supported via Poly Lens or Manager Pro apps for firmware updates and configuration management.

What’s in the Box

• Poly Voyager 4245 Office Headset
• Spare battery
• Base unit
• Earhook
• Headband
• Neckband
• Quick Start Guide

FAQs